DCP-585CW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 15/10/2020
  • ID: faq00100180_002

Install FaceFilter Studio onto Windows 10.

You can install FaceFilter Studio from the CD-ROM supplied with your Brother machine. Check the OS written on the CD-ROM label and follow the steps applicable for your case.

 

Case A: Windows 10 is written on the CD-ROM label.

  1. Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
     
  2. Do one of the followings:

     

    • If the opening screen appears automatically, go to STEP 3.
       
    • If does not, open the CD/ DVD drive and then double-click the start.exe to run the opening screen.
       
  3. Choose your model (if needed) and language, and then follow the onscreen instruction to install FaceFilter Studio.
     

    If the User Account Control screen appears during installation, click Yes.

     

 

 

Case B: Windows 10 is NOT written on the CD-ROM label.

  1. Insert the CD-ROM supplied with your Brother machine into the CD/ DVD drive.
     
  2. Do one of the followings:

     

    • If the CD/ DVD drive folder opens automatically, go to STEP 5.
       
    • If does not, go to STEP 3.
       
  3. Click File Explorer.

    FileExplorer
     
  4. Open the CD/ DVD drive.
  5. Open facefilter folder.
  6. Double-click the InstFFS.exe.
  7. Follow the onscreen instruction to install FaceFilter Studio.
     

    If the User Account Control screen appears during installation, click Yes.

     

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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