DCP-J562DW
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
Load paper in the paper tray
Follow the steps below to load paper in the paper tray:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
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If the paper support flap is open, close it, and then close the paper support.
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Pull the paper tray completely out of the machine.
![Pull paper tray out Pull paper tray out](/g/b/img/faqend/faq00003167_009/as_ot/en/1011306/LoadPaperTray_01.gif)
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Open the output paper tray cover (1).
![Open output paper tray cover Open output paper tray cover](/g/b/img/faqend/faq00003167_009/as_ot/en/1011307/LoadPaperTray_02.gif)
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Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
![Adjust paper guides to fit paper size Adjust paper guides to fit paper size](/g/b/img/faqend/faq00003167_009/as_ot/en/1011308/LoadPaperTray_03.gif)
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Fan the stack of paper well to avoid paper jams and misfeeds.
NOTE: Always make sure the paper is not curled or wrinkled.
![Fan stack of paper Fan stack of paper](/g/b/img/faqend/faq00003167_009/as_ot/en/1002444/FanPaper.gif)
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Gently load paper in the paper tray with the printing surface face down.
![Gently load paper Gently load paper](/g/b/img/faqend/faq00003167_009/as_ot/en/1011310/LoadPaperTray_05.gif)
Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
![Make sure paper is flat Make sure paper is flat](/g/b/img/faqend/faq00003167_009/as_ot/en/1011312/LoadPaperTray_06.gif)
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Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper.
![Gently adjust paper guides to fit paper Gently adjust paper guides to fit paper](/g/b/img/faqend/faq00003167_009/as_ot/en/1011313/LoadPaperTray_07.gif)
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Close the output paper tray cover.
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Slowly push the paper tray completely into the machine.
![Slowly push paper tray Slowly push paper tray](/g/b/img/faqend/faq00003167_009/as_ot/en/1011314/LoadPaperTray_10.gif)
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While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
![Pull out paper support Pull out paper support](/g/b/img/faqend/faq00003167_009/as_ot/en/1011315/LoadPaperTray_11.gif)
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
DCP-J562DW, MFC-J480DW, MFC-J680DW, MFC-J880DW
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