MFC-L2715DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Choose the Correct Receive Mode

You must choose a Receive Mode depending on the external devices and telephone services you have on your line.

By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode.

Do you want to use the telephone feature of your machine (if available), an external telephone or external telephone answering device connected on the same line as the machine?

No

Fax Only Mode

Yes

Are you using the voice message function of an external telephone answering device?

Yes

External TAD Mode

No

Do you want the machine to answer fax and telephone calls automatically?

Yes

Fax/Tel Mode

No

Manual Mode

MFC-L2710DW/MFC-L2713DW/MFC-L2715DW/MFC-L2716DW

  1. Press (FAX).
  2. Press Menu.
  3. Press or to display the [Fax] option, and then press OK.
  4. Press or to display the [Setup Receive] option, and then press OK.
  5. Press or to display the [Receive Mode] option, and then press OK.

    If you cannot change the [Receive Mode], make sure the Distinctive Ring *1 feature is set to Off.

  6. Press or to select the [Fax Only], [Fax/Tel], [External TAD], or [Manual] option, and then press OK.
  7. Press Stop/Exit.
*1
Fax Ability in New Zealand.

MFC-L2730DW/MFC-L2750DW/MFC-L2751DW/MFC-L2770DW/MFC-L2771DW

  1. Press [Settings]>[All Settings]>[Fax]>[Setup Receive]>[Receive Mode].

    If you cannot change the [Receive Mode], make sure the Distinctive Ring *1 feature is set to Off.

  2. Press or to display the [Fax Only], [Fax/Tel], [External TAD], or [Manual] option, and then press the option you want.
  3. Press .
*1
Fax Ability in New Zealand.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-L2710DW, MFC-L2713DW, MFC-L2715DW, MFC-L2716DW, MFC-L2730DW, MFC-L2750DW, MFC-L2751DW, MFC-L2770DW, MFC-L2771DW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.