HL-L8250CDN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 25/12/2018
  • ID: faq00002673_011

Cartridge Error

The Cartridge Error message appears if the toner cartridge is not installed correctly.

Pull out the drum unit, remove the toner cartridge for the color that is indicated on the LCD, and put it back into the drum unit again following the steps below:
 

  1. Make sure that the machine is turned on. Press the front cover release button and then open the front cover.

    Open Front Cover 

  2. Hold the blue handle of the drum unit. Pull the drum unit out until it stops. 

    Pull Drum 

  3. Hold the handle of the toner cartridge and gently push it toward the machine to unlock it. Then pull it out of the drum unit. 

     Pull Toner

  4. Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it lock into place. Make sure that you match the toner cartridge to the same color label on the drum unit.  

    Slide Toner 

  5. Push the drum unit in until it stops.

    Push Drum

  6. Close the front cover of the machine.

 

If the problem continues, call your dealer or Brother customer Service.


 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-L8250CDN, HL-L8350CDW, HL-L9200CDW

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