HL-L9470CDN
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FAQs & Troubleshooting |
Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
Follow the steps applicable for your case to resolve the issue:
- Case 1: Colored spots at 94 mm (3.7 in.) intervals
- Case 2: Colored spots at 29 mm (1.1 in.) intervals
Case 1: Colored spots at 94 mm (3.7 in.) intervals
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If the issue is not resolved after printing a few pages, the drum may have foreign material, such as glue from a label, stuck on the drum surface. Clean the drum unit.
> Click here to see how to clean the drum unit. -
Install a new drum unit.
> Click here to see how to replace the drum unit.
Case 2: Colored spots at 29 mm (1.1 in.) intervals
- Identify the color causing the issue and install a new toner cartridge.
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To identify the color of the toner cartridge and replace toner cartridge, follow the steps below:
- > Click here to print the chart. [345KB/ PDF]
- Compare your printed document with the printed chart to identify the color causing the issue.
-
Replace the toner cartridge of the color.
> Click here to see how to replace the toner cartridge.
Related Models
DCP-L3510CDW, DCP-L3551CDW, HL-L3210CW, HL-L3230CDN, HL-L3230CDW, HL-L3270CDW, HL-L8260CDN, HL-L8260CDW, HL-L8360CDW, HL-L9310CDW, HL-L9430CDN, HL-L9470CDN, MFC-L3710CW, MFC-L3735CDN, MFC-L3745CDW, MFC-L3750CDW, MFC-L3770CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW, MFC-L9630CDN, MFC-L9670CDN
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