MFC-9970CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Reset the network settings to the factory default

You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information) using the control panel as follows.

 

This function resets all wired and wireless network settings to the factory default.

 

 

Video Instructions

Control panel Model
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This step can see with text.


Touchscreen Model
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This step can see with text.

 

 


Text & Video Instructions

  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except the power cord).
  2. Press Menu.
  3. Press the Up or Down Arrow key to choose Network. Press OK.
  4. Press the Up or Down Arrow key to choose Network Reset. Press OK.
  5. Press 1 to choose Reset.
  6. Press 1 to choose Yes for reboot.
  7. The machine will re-start, re-connect cables once this is complete.

<For touchscreen models>

  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except the power cord).
  2. Press MENU on the LCD screen.
  3. Press Network.
  4. Press the Up or Down Arrow key to display Network Reset and then press Network Reset.
  5. Press Yes.
  6. Press Yes for 2 seconds to confirm.
  7. The machine will re-start, re-connect cables once this is complete.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-8155DN, DCP-9010CN, DCP-9055CDN, MFC-7360N, MFC-7362N, MFC-7460DN, MFC-7860DN, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9320CW, MFC-9325CW, MFC-9460CDN, MFC-9970CDW

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