PJ-763

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Communication Settings (for Windows)

To use the Communication Settings, please follow the steps below:

 

  1. Open the Printer Setting Tool.

    Refer to the FAQ: "Using the Printer Setting Tool (for Windows)"

  2. Select [Communication Settings].

    The [Communication Settings] window appears.

  3. Select the setting you want to change, and then specify or change the settings in the dialog box.
  4. Click [Apply] - [Exit] in the settings dialog box to apply the settings to the printer.
  5. Click [Exit] in the main window to finish specifying settings.

Use the “Printer Setting Tool” to configure the printer only when the printer is in standby. The printer may malfunction if you attempt to configure it while it is handling a job.

 

For information on items in the Communication Settings window, refer to the following links:

 

Settings Dialog Box

Communication Settings dialog box

  1. Disable these settings
    When this check box is selected, Settings disabled appears in the tab, and the settings can no longer be specified or changed.
    Settings in a tab where Settings disabled appears will not be applied to the printer even if [Apply] is clicked. In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.
    To apply the settings to the printer or save or export them, make sure you clear the check box.
  2. Items
    When [Current Status] is selected, the current settings appear in the settings display/change area. Select the item for the settings that you want to change.
  3. Menu Bar
  4. Printer
    Lists the connected printers.
  5. Node Name
    Displays the node name (nodes can be renamed). (See Menu Bar.)
  6. Settings Tabs
    Contain settings that may be specified or changed.
    If Settings disabled appears in the tab, the settings in that tab will not be applied to the printer.
  7. Settings Display/Change Area
    Displays the current settings for the selected item.
  8. Refresh
    Updates the displayed settings with the most recent information.
  9. Exit
    Exits [Communication Settings], and returns to the main window of the “Printer Setting Tool”.

    Settings are not applied to printers if the [Exit] button is clicked without clicking the [Apply] button after changing settings.

  10. Apply
    Applies the settings to the printer.
    To save the specified settings in a command file, select [Save in Command File] from the drop-down menu. The saved command file can be used with the mass storage mode to apply the settings to a printer. (See the FAQ: "How do I switch to and use the mass storage mode?")

    Clicking [Apply] applies all settings in all tabs to the printer.
    If the [Disable these settings] check box is selected, the settings in that tab are not applied.

 

Menu Bar

 

Menu bar

  1. Apply Settings to the Printer
    Applies the settings to the printer.
  2. Save Settings in Command File
    Saves the specified settings in a command file. The file extension is .bin.
    The saved command file can be used with the mass storage mode to apply the settings to a printer. (See the FAQ: "How do I switch to and use the mass storage mode?")
    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • The following information is not saved with the settings commands:
      • Node name
      • IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
    • The saved communication settings commands are only intended to be used for applying settings to a printer. The settings cannot be applied by importing this command file.
    • Saved command files contain authentication keys and passwords. Take necessary measures to protect saved command files, such as saving them in a location that cannot be accessed by other users.
    • Do not send the command file to a printer whose model was not specified when the command file was exported.
  3. Import
    • Import from the current computer wireless settings
      Imports the settings from the computer.
      • When importing the computer wireless settings, administrator privileges for the computer are required.
      • Only personal security authentication settings (open system, public key authentication and WPA/WPA2-PSK) can be imported. Enterprise security authentication (such as LEAP and EAP-FAST), WPA2-PSK (TKIP+AES) and WPA-PSK (AES) settings cannot be imported.
      • If multiple wireless LANs are enabled for the computer you use, the first wireless settings (only personal settings) that are detected will be considered for the import data.
      • Only the settings (communication mode, SSID, authentication method, encryption mode and authentication key) from the [Wireless LAN] tab - [Wireless Settings] pane can be imported.

       

    • Select a Profile to import
      Imports the exported file and applies the settings to a printer.
      Click [Browse] and select the file you want to import. The settings in the selected file appear in the settings display/change area.
      • All settings, such as wireless settings or TCP/IP settings, can be imported, except for node names.
      • Only profiles that are compatible with the selected printer can be imported.
      • If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile, if necessary, so that it does not duplicate the IP address of an existing configured printer on the network.
  4. Export
    Saves the current settings in a file.
    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • Exported files are not encrypted.
  5. Automatically restart the printer after applying new settings
    If this check box is selected, the printer automatically restarts after communication settings are applied.
    If this check box is cleared, you must restart the printer manually.

    When configuring multiple printers, you can reduce the time required to change settings by clearing this check box. In this case, we recommend selecting this check box when configuring the first printer so that you can confirm that each setting is operating as intended.

  6. Automatically detects the connected printer, and retrieves the current settings
    If this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer’s current settings are displayed in the [Current Status] pane.

    If the model of the connected printer is different from that of the printer shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected printer.

  7. Change Node Name/Bluetooth Device Name
    Allows renaming a node.
  8. Reset to Default Communication Settings
    Returns the communication settings to their factory settings.
  9. Display Help
    Displays the Help.
  10. About
    Displays the version information.

 

General Tab

 

Communication Settings (for PJ-762/PJ-763/PJ-763MFi)

 

Communication Settings

 

  1. Bluetooth on Power On
    Specifies the conditions for connecting via Bluetooth when the printer is turned on. Select [On by Default], [Off by Default] or [Keep Current State].

 

Communication Settings (for PJ-773)

 

Communication Settings

 

  1. Network Settings on Power On
    Specifies the conditions for connecting via Wi-Fi® when the printer is turned on. Select [On by Default], [Off by Default] or [Keep Current State].
  2. Selected Interface
    Select [Wireless LAN] or [Wireless Direct].
  3. Enable Wireless Direct when Wireless LAN is turned on
    Allows to enable the Infrastructure and Wireless Direct modes at the same time.
    This check box appears when you select [Wireless LAN] for [Selected Interface].

 

IPv6 (PJ-773 Only)

 

Communication Settings

 

  1. IPv6 usage
    Select [Enable] or [Disable].
  2. Priority on IPv6 address
    Select to give priority to an IPv6 address.

 

Bluetooth Tab (PJ-762/PJ-763/PJ-763MFi Only)

Bluetooth Settings

 

Communication Settings

 

  1. Visible to Other Devices
    Allows the printer to be “discovered” by other Bluetooth® devices.
    Available settings: [Discoverable], [Not Discoverable]
  2. PIN code
    Specifies the PIN code that will be used when pairing with devices that are compliant with Bluetooth 2.0 or earlier.
  3. Display the PIN code on-screen
    If this check box is selected, your computer displays PIN codes by default.
  4. Request Secure Simple Pairing (SSP) settings during pairing
    If this check box is selected, pairing can be performed using the printer buttons for devices that are compliant with Bluetooth 2.1 or later.

Auto re-pairing (PJ-763MFi only)

Auto re-pairing

 

  1. Auto re-pairing
    Sets whether or not to automatically reconnect to previously connected Apple device (iPad, iPhone or iPod touch).
    Available settings: [Enable], [Disable]

 

Wireless LAN Tab (PJ-773 Only)

 

TCP/IP (Wireless)

 

Communication Settings

 

  1. Boot Method
    Select [AUTO], [BOOTP], [DHCP], [RARP] or [STATIC].
  2. IP Address/Subnet Mask/Gateway
    Specifies the various networking values.
    You can only enter these settings when the IP address is set to [STATIC].
  3. DNS Server Method
    Select [AUTO] or [STATIC].
  4. Primary DNS Server IP Address/Secondary DNS Server IP Address
    You can only enter these settings when the DNS server is set to [STATIC].

 

IPv6

 

Communication Settings

 

  1. Static IPv6 Address
    Specifies the IPv6 address.
  2. Enable this address
    Enables the specified static IPv6 address.
  3. Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address
    Specifies the DNS server IPv6 addresses.
  4. IPv6 Address List
    Displays the list of IPv6 addresses.
     

Wireless Settings

 

Communication Settings

 

  1. Communication Mode
    Select [Infrastructure] or [Ad-hoc].
  2. SSID (Network Name)
    Clicking the [Search] button displays the SSID selections in a separate dialog box.
  3. Channel
    Lists available channels.

    This setting is valid only in Ad-hoc mode.

  4. Authentication Method/Encryption Mode
    The supported encryption modes for the various authentication methods are as shown in Communication Modes and Authentication Methods/Encryption Modes.
  5. WEP Key
    You can only specify a setting when WEP is selected as the encryption mode.
  6. Passphrase
    You can only specify a setting when WPA/WPA2-PSK is selected as the authentication method.
  7. User ID/Password
    You can only specify settings when LEAP, EAP-FAST, PEAP, EAP-TTLS or EAP-TLS is selected as the authentication method. In addition, with EAP-TLS, it is not necessary to register a password, but a client certificate must be registered. To register a certificate, connect to the printer from a web browser, and then specify the certificate.
  8. Display the key and password on-screen
    If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.

 

Communication Modes and Authentication Methods/Encryption Modes

 

  • When [Communication Mode] is set to [Ad-hoc]
    Authentication Method Encryption Mode
    Open System None / WEP

  • When [Communication Mode] is set to [Infrastructure]
    Authentication Method Encryption Mode
    Open System None / WEP
    Shared Key WEP
    WPA/WPA2-PSK TKIP+AES / AES
    LEAP CKIP
    EAP-FAST/NONE TKIP+AES / AES
    EAP-FAST/MS-CHAPv2 TKIP+AES / AES
    EAP-FAST/GTC TKIP+AES / AES
    PEAP/MS-CHAPv2 TKIP+AES / AES
    PEAP/GTC TKIP+AES / AES
    EAP-TTLS/CHAP TKIP+AES / AES
    EAP-TTLS/MS-CHAP TKIP+AES / AES
    EAP-TTLS/MS-CHAPv2 TKIP+AES / AES
    EAP-TTLS/PAP TKIP+AES / AES
    EAP-TLS TKIP+AES / AES

To specify higher level security settings:
When performing certificate verification with EAP-FAST, PEAP, EAP-TTLS or EAP-TLS authentication methods, the certificate cannot be specified from the "Printer Setting Tool". After the printer is configured to connect to the network, specify the certificate by accessing the printer from a web browser.

 

 

Wireless Direct Tab (PJ-773 Only)

 

Wireless Direct Settings

 

Communication Settings

 

  1. SSID/Network Key Generation
    Select [AUTO] or [STATIC].
  2. SSID (Network Name)/Network Key
    Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode.
    You can only specify a setting when [STATIC] is selected as [SSID/Network Key Generation].

    The factory default SSID and password are as follows:
    SSID: "DIRECT-*****_PJ-773" where "*****" is the last five digits of the product serial number. (You can find the serial number label on the bottom of the printer.)
    Password (Network key): 773*****

 

Applying Setting Changes to Multiple Printers

 

  1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.
  2. Select the newly connected printer from the [Printer] drop-down list.

    If the [Automatically detects the connected printer, and retrieves the current settings.] check box in the [Option Settings] dialog box is selected, the printer connected with the USB cable is automatically selected.
    For more information, see Menu Bar.

  3. Click the [Apply] button.
    The same settings that were applied to the first printer are applied to the second printer.

    If the [Automatically restart the printer after applying new settings] check box is cleared, the printers will not be restarted after the settings are changed, reducing the time required to configure the printers. However, we recommend selecting the [Automatically restart the printer after applying new settings] check box when configuring the first printer so that you can confirm that a connection with the Wi-Fi access point/router can be correctly established with the settings. For more information, see Menu Bar.

  4. Repeat steps 1 – 3 for all the printers whose settings you wish to change.
    • If the IP address is set to [STATIC], the printer’s IP address will also be changed to the same address as the first printer.
      Change the IP address if necessary.
    • To save the current settings in a file, click [File] - [Export].
      The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file. (See Menu Bar.)

 

Not all computers, mobile devices, and operating systems, may support Ad-hoc mode.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773

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