PJ-763

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Device Settings (for Windows)

To use the Device Settings, please follow the steps below:

 

  1. Open the Printer Setting Tool.

    Refer to the FAQ: "Using the Printer Setting Tool (for Windows)"

  2. Select [Device Settings].

    The [Device Settings] window appears.

  3. Select the setting you want to change, and then specify or change the settings in the dialog box.
  4. Click [Apply] - [Exit] in the settings dialog box to apply the settings to the printer.
  5. Click [Exit] in the main window to finish specifying settings.

Use the “Printer Setting Tool” to configure the printer only when the printer is in standby.  The printer may malfunction if you attempt to configure it while it is handling a job.

Settings Dialog Box

 

Device Settings dialog box

  1. Menu Bar
  2. Printer
    Lists the connected printers.
  3. Settings Tabs
    Contain settings that may be specified or changed.

    If Settings disabled appears in the tab, the settings in that tab cannot be specified or changed.  In addition, the settings in the tab will not be applied to the printer even if [Apply] is clicked.  The settings in the tab will also not be saved or exported when the [Save in Command File] or [Export] command is executed.

  4. Current Settings
    Retrieves the settings from the currently connected printer and displays them in the dialog box.  Settings will also be retrieved for parameters on tabs with Settings disabled.
  5. Disable these settings
    When this check box is selected, Settings disabled appears in the tab, and the settings can no longer be specified or changed.
    Settings in a tab where Settings disabled appears will not be applied to the printer even if [Apply] is clicked.  In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.
    To apply the settings to the printer or save or export them, make sure you clear the check box.
    The ESC/P Legacy (1) and (2) tabs are linked.  When the check box in one of the tabs is selected, the settings in the other tab also cannot be specified.
  6. Parameters
    Displays the current settings.
  7. Exit
    Exits [Device Settings], and returns to the main window of the “Printer Setting Tool”.
  8. Apply
    Applies the settings to the printer.
    To save the specified settings in a command file, select [Save in Command File] from the drop-down menu.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.  (See the FAQ: "How do I switch to and use the mass storage mode?")

 

Menu Bar  
Menu Bar

  1. Apply Settings to the Printer
    Applies the settings to the printer.
    Performs the same operation as when the [Apply] button is clicked.
  2. Save Settings in Command File
    Saves the specified settings in a command file.
    Performs the same operation as when [Save in Command File] is selected from the [Apply] drop-down menu.
  3. Import
    Imports the exported file.
  4. Export
    Saves the current settings in a file.
  5. Clean Unit
    Cleans the platen roller of the printer by feeding the dedicated cleaning sheet.  See the FAQ: "How do I clean the platen roller?"
  6. Auto Sensor Adjustment
    Adjusts the paper detection sensor automatically.
  7. Print Unit Settings
    Prints a report containing firmware version, paper size, and configuration information, as shown below.  The Bluetooth® settings (PJ-762/PJ-763/PJ-763MFi only) or Wi-Fi® settings (PJ-773 only) are printed on this page.
    <Print image>
    Report
  8. Factory Reset
    Resets all of the printer settings to the factory settings.
  9. Reset only Device settings
    Resets only the settings that can be specified using the Device Settings to the factory settings.
  10. Delete Template
    Deletes all the templates stored in the printer.
  11. Stencil Paper Mode
  12. Option Settings
    If the [Do not display an error message if the current settings cannot be retrieved at startup] check box is selected, a message will not be displayed next time.
  13. About
    Displays the version information.

 

Settings Tabs

 

Basic Tab

 

Basic Tabs
 

  1. Auto Power On
    Specifies how the printer responds when connected to an AC or DC power outlet or when the battery is installed.
    Available settings: [Disable], [Enable], [Enable (No Main Button)]
  2. Auto Power Off (AC/DC)
    Specifies the amount of time that passes before the printer turns off automatically when connected to an AC or DC power outlet.
    Available settings: [None], 1/2/3/4/5/6/7/8/9/10/15/20/25/30/40/50/60/90/120 minutes
  3. Auto Power Off (Li-ion)
    Specifies the amount of time that passes before the printer turns off automatically when powered by the rechargeable Li-ion battery.
    Available settings: [None], 1/2/3/4/5/6/7/8/9/10/15/20/25/30/40/50/60/90/120 minutes
  4. Command Mode
    Specifies the printer’s command format.
    Available settings: [Raster], [ESC/P Legacy], [ESC/P Brother], [P-touch Template]
  5. Print Density
    Specifies the printing density.
    Available settings: 0-10
  6. Print Speed
    Specifies the printing speed in inches or millimeters per second.
    Available settings: [1.1 ips / 27 mm/s], [1.6 ips / 41 mm/s], [1.9 ips / 48 mm/s], [2.5 ips / 65 mm/s]
  7. Skip Perforation
    Leaves a one-inch (25.4 mm) margin at the top and bottom of the paper.
    Use it when printing on perforated roll paper so that the printer does not print on the perforation.
    Available settings: [Enable], [Disable]
  8. Dash Line Print
    Prints dash lines between pages, useful when printing on roll paper.  Set [Form Feed Mode] to [Fixed Page], and then select [Enable].  Note that dash lines are printed on the paper; they are not punched into the paper.
    Available settings: [Enable], [Disable]
  9. Tear Adjust
    Adjust the tear bar tear off position for paper media.
    Available settings: [+0.08"], [+0.06"], [+0.04"], [+0.02"], [0"], [-0.02"], [-0.04"], [-0.06"], [-0.08"]
    ([+2.0 mm], [+1.5 mm], [+1.0 mm], [+0.5 mm], [0 mm], [-0.5 mm], [-1.0 mm], [-1.5 mm], [-2.0 mm])

    For the following settings, the printer driver settings have priority:

    • Print Density
    • Print Speed
    • Dash Line Print

     

Advanced Tab

 

Device Settings

  1. Roll Printer Case Setting
    Specifies the setting for using the optional roll printer case.  If [On] is selected, you can adjust the feed value or amount of paper retraction for the roll printer case.
    Available settings: [On], [On (Without Anti Curl)], [On (Short Feed)], [Off]
    For more information of the Roll Printer Case Setting, see the FAQ: "Which options should I select in the Device Settings when I use the optional Roll Printer Case?"
  2. Print Length Scaling
    Specifies the reduction or enlargement ratio for printing.
    Available settings: 95% - 105% (in increments of 0.5%)
  3. Form Feed Mode
    Specifies how the printer responds to form feed commands received from any source.
    Available settings: [No Feed], [Fixed Page], [End of Page], [End of Page Retract]
  4. Paper Grip Time
    Specifies the delay before the printer grabs the paper.
    Available settings: [0.5 seconds], [0.8 seconds], [1.2 seconds]
  5. Pre-Feed
    If [Enable] is selected, the printer ejects a short length of paper when the printer turns on.  When using perforated roll paper or roll paper that is pre-printed, we recommend setting this parameter to [Disable].
    Available settings: [Enable], [Disable]
  6. Paper Sensor Threshold
    Specifies the threshold of the paper detection sensor.
    Available settings: 0-255
  7. Print Data after Printing
    Allows to erase print data after it is printed.
    Available settings: [Erase All Print Data], [Keep Print Data]
  8. JPEG Printing Setting
    Specifies the JPEG printing setting.
    Available settings: [Simple Binary], [Error Diffusion]
  9. Scale JPEG images to fit media
    Allows enlarging or reducing a JPEG image to fit the paper size.
    Available settings: [Enable], [Disable]
  10. Power Off Mode
    Choose how you want to turn off the printer.
    Available settings: [Single press to turn off], [Double press to turn off]
  11. Airplane Mode
    Allows disabling the Bluetooth (Bluetooth) or Wi-Fi (Wi-Fi) button.  This function is useful when you use the printer in a place where signal transmissions are not allowed.
    Available settings: [On], [Off]

    For the following settings, the printer driver settings have priority:

    • Roll Printer Case Setting
    • Form Feed Mode

     

ESC/P Legacy (1) Tab

 

Device Settings

  1. Paper Size
    Specifies the default paper size.
    Available settings: [Letter], [Legal], [A4], [Custom]

    If this parameter is changed in the printer driver’s dialog box, that setting has priority.

  2. Form Length
    This parameter can be set only when [Paper Size] is set to [Custom].
    Form length is determined by specifying the number of lines per page, or the length in inches of each page.
    The available settings differ depending on the selected [Text Line Spacing] settings.

    Text Line Spacing

    Lines

    Inches

    [6 Lines/Inch]

    6-127

    1.00-21.16

    [8 Lines/Inch (0.125")] or [8 Lines/Inch (0.12")]

    8-127

    1.00-15.87

     

  3. Bottom Margin
    The setting specified for this parameter takes effect only when [Paper Size] is set to [Custom].
    The height of the bottom margin is expressed in lines of text.
    The available settings differ depending on the selected [Text Line Spacing] setting.

    Text Line Spacing

    Lines

    [6 Lines/Inch]

    3-126

    [8 Lines/Inch (0.125")] or [8 Lines/Inch (0.12")]

    4-126

     

  4. Text Line Spacing
    Specifies the height of each line of text.
    Available settings: [6 Lines/Inch], [8 Lines/Inch (0.125")], [8 Lines/Inch (0.12")]
  5. Left Margin
    Specifies the left margin.
    Available settings: [Use Paper Size], [Columns]
  6. Right Margin
    Specifies the right margin.
    Available settings: [Use Paper Size], [Columns]
  7. Default Pitch
    Specifies character width.
    Available settings: [10 characters/inch], [12 characters/inch], [15 characters/inch], [Proportional]
  8. CR-LF Mode
    Specifies how the printer responds when LF (line feed) and CR (carriage return) commands (ASCII characters 10 and 13) are received.
    Available settings: [LF=LF CR=CR], [LF=CR+LF CR=CR+LF]

 

ESC/P Legacy (2) Tab

 

Device Settings

  1. Extended Characters
    Specifies which characters are used when printing ASCII characters 128 to 255.
    Available settings: [Italic], [Graphics]
  2. Character Set Map
    Specifies which character set is used, allowing you to print special characters appropriate for the language selected.
    Available settings: [USA], [France], [Germany], [United Kingdom], [Denmark I], [Sweden], [Italy], [Spain I], [Japan], [Norway], [Denmark II], [Spain II], [Latin America], [Korea], [Legal]
  3. Default Font
    Specifies which built-in font is used.
    Available settings: [Serif], [Sans Serif]
  4. Reduce Character Size
    Specifies whether text is printed at a reduced size.
    Available settings: [Enable], [Disable]
  5. Character Attributes
    Specifies the attributes used for printed text.
    Available settings: [Bold], [Double Width], [Underline]

 

Applying Setting Changes to Multiple Printers

 

  1. After applying settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.
  2. Select the newly connected printer from the [Printer] drop-down list.
  3. Click the [Apply] button.
    The same settings that were applied to the first printer are applied to the second printer.
  4. Repeat steps 1 – 3 for all the printers whose settings you wish to change.

    To save the current settings in a file, click [File] - [Export].
    The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file.  (See Menu Bar.)

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773

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