Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot connect to the print/scan server using my web browser. What should I do?

  1. If you can not connect to the print/scan server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the print/scan server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish to look at the printer/scan server.

  2. Make sure that you are using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

NC-2200w, NC-7100w

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