FAQs & Troubleshooting

FAQs & Troubleshooting

Install extra memory

Always turn off the machine power switch before installing or removing the SO-DIMM.

  1. Turn off the machine power switch, and then unplug the machine. Disconnect all interface cables from the machine.

  2. Remove the plastic(1) and then the metal(2) SO-DIMM covers.


  3. Unpack the SO-DIMM and hold it by its edges.

    To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.

  4. Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally(1), then tilt it toward the interface board until it clicks into place(2).


  5. Put the metal(2) and then the plastic(1) SO-DIMM covers back on.


  6. Reconnect the interface cable to your machine. Plug the machine back in, and then turn on the power switch.


To make sure that you have installed the SO-DIMM properly, you can print the printer settings page that shows the current memory size. To print the printer settings page, follow the steps below:

  1. Press + or - to choose Machine Info.. Press OK.
  2. Press + or - to choose Print Settings. Press OK.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

HL-4150CDN, HL-4570CDW

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