Model discontinued. This page is no longer updated.

FAX-717

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I improve the copy or fax quality?

Please clean the print head and the scanner area inside the unit. Follow the steps listed below:

To clean the print head:

  1. Unplug the telephone line and then the power cord.
    When you reconnect these lines later, connect the power cord first, then the telephone line.
  2. Open the top cover by lifting the lever on the right side of the top cover.
  3. Take out the print cartridge.

  1. To clean your fax machine's print head, wipe the print head with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.
  1. Wait until the alcohol on the print head is completely dry.
  2. Install the print cartridge.
  3. Close the top cover. Press down on both sides of the top cover until it clicks.

To clean the scanner area:

  1. Unplug the telephone line and then the power cord.
    When you reconnect these lines later, connect the power cord first, then the telephone line.
  2. Open the top cover by lifting the lever on the right side of the top cover.

  3. Clean the white bar and the glass strip with isopropyl alcohol on a lint-free cloth.

Be careful not to bend the white film or drop anything into the fax machine.

  1. Close the top cover. Press down on both sides of the top cover until you hear it click into place.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

FAX-717, FAX-727, FAX-737MC

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