FAQs & Troubleshooting

FAQs & Troubleshooting

Configuring frequently-used scan settings on your Brother machine.

To scan with previously saved settings directly from your machine's Shortcut screen, use One Touch Shortcuts.


Configuring a new One Touch Shortcut

Use your Brother machine's control panel to configure your new One Touch Shortcut:


  1. Press Settings (Settings).
    Home screen
  2. Press Shortcut Settings.
  3. Press the Shortcut icon you want to assign the settings to, and then press Edit.
    Press OK.
  4. Press the check box to save your new shortcut as a One Touch Shortcut, and then press OK.
    Press the check box

Using the newly configured One Touch Shortcut

To scan using your newly configured shortcut:


  1. Press Shortcuts.
    Home screen
  2. Press the tab where you saved your new One Touch Shortcut.
    Your newly created shortcut icon is highlighted in green.
    Press the shortcut icon to start scanning.
    Shortcut screen

Assigning the Shortcut Screen to the Home button

For easier access to your One Touch Shortcuts, assign the Shortcut screen to the Home button:


  1. Press Settings (Settings).
    Home screen
  2. Press General Setup > Button Settings > Home Button Settings, and then press the shortcut you configured.
  3. Press Home button (Home button).
    To start scanning, press the shortcut icon highlighted in green.
    Home screen changed to Shortcut screen

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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