RJ-3150

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 20/03/2019
  • ID: faqp00100444_000

I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)

For P-touch Editor 5.2:

Update your P-touch Editor to the latest version (5.2.020 or higher).

 

For P-touch Editor 5.1:

Do the following:

 

If you cannot open any files from [Open] - [OneDrive]:

 

  1. Start P-touch Editor and click [Open] - [Computer].
  2. Select [OneDrive] from [Look in] and choose the file you want to open.

 

If you cannot save any files from [File] - [Save to Web]:

 

  1. Click [File] -  [Save] or [Save as].
  2. Click [OneDrive], and then click the [Save] button.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

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PJ-623, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PT-1230PC, PT-1650, PT-18R, PT-1950, PT-2100, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-E550W, PT-E850TKW, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-820NWB, RJ-3050, RJ-3150, RJ-4030, RJ-4040, TD-4000, TD-4100N, TD-4410D, TD-4420DN, VM-100

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