PJ-863
FAQs & Troubleshooting
The side margins are incorrect.
Make sure the correct margins have been set in the Printer Setting Tool (refer to the Online User's Guide) or your application. Adjust the left margin as needed.
Make sure the application, the printer, and the printer driver have been set to match the paper size of the paper that is loaded in the printer. If the application or printer driver has been set to a different paper width, the image will not be printed in the proper horizontal position. Adjust the settings as needed.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
Related Models PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883
Content Feedback
To help us improve our support, please provide your feedback below.
Installation Machine Setup Connecting to a Computer Connecting to a Mobile Device P-touch Editor (Windows) P-touch Editor (Mac) Printing Apps for Mobile Devices Software Machine Operating System Maintenance Installation Network Software P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Connecting to a Computer Connecting to a Mobile Device Printing Uninstallation Machine Operating System Installation Apps for Mobile Devices Maintenance Specifications
General Setup Procedures
USB Bluetooth (Computer Connection)
Bluetooth (Mobile Device Connection) Mobile Applications Mobile App Compatibility
Print Quality/Print Settings Layout
Brother iPrint&Scan
Printer Driver Firmware Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Transfer Express
Mac Windows Linux
Printer Driver P-touch Update Software Printer Setting Tool P-touch Transfer Manager (Windows only) P-touch Library P-touch Transfer Express
Machine Maintenance
Print Quality Media Databases Add-ins Barcodes Operations
Operations Cannot Print
Installation Failure Cannot Print Bluetooth Network Settings
Bluetooth Cannot Print
Cannot Print Print Quality/Print Settings
Layout Paper/Tape/Label Jam
Machine Power Supply Operations
Product Application
Printer Driver P-touch Editor
Software
Software
LED Indications Error Messages on your Computer's Screen
Print Printer Settings Managing Your Machine with a Web Browser Power Supply
Operations
Barcodes Layout Add-ins Templates Printing Using the Software Databases
Connection
Machine Maintenance
Software
Templates Using the Software
Brother iPrint&Scan
Windows
Linux
Mobile Devices (Apple/Android etc.)