QL-570
FAQs & Troubleshooting |
The print is horizontally compressed and not shaped correctly.
The dirt on the tape feed roller may cause slipping of the paper. Clean the roller with a cleaning sheet following the steps below:
- Turn off the printer.
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Hold the DK Roll compartment cover at the front of the printer and firmly lift it up.
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Remove the DK Roll.
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Remove the backing paper (2) and insert the edge (1) of the cleaning sheet into the printing unit until the area pointed with arrow in the diagram below.
- Insert the sheet without removing the part (1).
- Check that the printing surface of cleaning sheet is upward.
- Close the DK Roll compartment cover and press the ON/OFF button to turn the printer on.
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Press the Feed button for more than one second. The roller spins by 4" (10 cm). The adhesive face of cleaning sheet removes the stain or dust on the roller.
- If not pressing the Feed button for more than one second, the roller spins only 1/3" (8 mm).
- Dispose the cleaning sheet after use.
- Open the DK cover.
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Insert the DK roll.
- Make sure that the spool arms are inserted firmly in the spool guides on the left and right.
- Insert the spool with the DK Roll located on the right side of the printer.
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