PT-9800PCN

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 02/06/2020
  • ID: faqp00000015_000

How to print in high resolution mode using an HG tape

After ensuing you have an HG tape installed:

  1. Click on "File" and select "Print" to open the Print dialog box.
  2. In the "Output" drop-down list, choose "High Resolution (HG Only)".
  3. Click on the "Print" button.

Do not select "High Resolution (HG Only)" when using TZ or AL tape, otherwise the error message "high resolution (360 x 720dpi) Please use HG tape for printing." will be shown.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-9500PC, PT-9700PC, PT-9800PCN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit