MFC-J2720
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FAQs & Troubleshooting |
Load paper in the paper tray
Follow the steps below to load paper in the paper tray:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
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Pull the paper tray completely out of the machine.
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If you are using Letter, A4, or smaller size paper, go to STEP 3.
If you are using Legal, Ledger or A3 size paper, extend the paper tray.-
When using Legal size paper
Push the blue slider until it locks in the release position, and then extend the tray until the blue slider returns.
Open the tray cover and make sure the triangular mark inside the tray (1) lines up with the mark (2) for B4 JIS/LGL, as shown in the illustration.
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When using Ledger, or A3 size paper
Push the blue slider until it locks in the release position, and then extend the tray until the blue slider returns. Repeat it again.
Open the tray cover and make sure the triangular mark inside the tray (1) lines up with the mark (2) for A3/LGR, as shown in the illustration.
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When using Legal size paper
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Gently press and slide the paper guides (1) to fit the paper size. Make sure the triangular mark (2) on the paper guide (1) lines up with the mark for the paper you are using.
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Fan the stack of paper well to avoid paper jams and misfeeds.
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Gently load paper in the paper tray print side down. Make sure the paper is flat in the tray.
NOTE: Load 148 x 210 mm (5.8 x 8.3 in.) or smaller size paper into the tray in portrait orientation.
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When using Letter, A4 or Executive size paper
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When using Ledger, Legal, or A3 size paper
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed issues.
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When using Letter, A4 or Executive size paper
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Gently adjust the paper guides to fit the paper. Make sure the paper guides touch the edges of the paper.
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Make sure the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
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Do one of the following:
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If you are using Ledger, Legal or A3 size paper in tray #1, extend tray #2 to keep the machine stable.
- If you are using Letter or A4 size paper in the tray #1, do the following:
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Slowly push the paper tray completely into the machine.
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While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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If you are using Ledger, Legal or A3 size paper in tray #1, extend tray #2 to keep the machine stable.
If you are using Ledger, Legal or A3 size paper in tray #1, extend tray #2 to keep the machine stable.
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Pull tray #2 out of the machine and remove any paper from the tray.
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Adjust tray #2 to the same length as tray #1:
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For Legal paper:
Push the blue slider until it locks in the release position, and then extend the tray until the blue slider returns.
Make sure the triangular mark inside the tray (1) lines up with the mark (2) for B4 JIS/LGL, as shown in the illustration.
-
For Ledger or A3 paper:
Push the blue slider until it locks in the release position, and then extend the tray until the blue slider returns. Repeat it again.
Make sure the triangular mark inside the tray (1) lines up with the mark (2) for A3/LGR, as shown in the illustration.
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For Legal paper:
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If Letter or A4 size paper is in tray #2, lift the A4/LTR stopper (1) to hold the paper in landscape position.
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Slowly push paper tray #2 completely into the machine.
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Slowly push paper tray #1 completely into the machine.
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While holding the paper tray in the machine, unfold the paper support flap.
![Position that tray is not protrudent Position that tray is not protrudent](/g/b/img/faqend/faq00003167_005/ae/en/1002646/PositionTrayNotProtrude.gif)
![Position that tray is protrudent Position that tray is protrudent](/g/b/img/faqend/faq00003167_005/ae/en/1002647/PositionTrayProtrude.gif)