MFC-7860DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Curled

Print Quality Problem - Curled

Please check the following points to solve the problem:


NOTE: Illustrations shown below are from representative product and may differ from your Brother machine.

  • Choose Reduce Paper Curl mode in the printer driver when you do not use our recommended paper.
     

    For Windows users:
    NOTE: The steps and screens may differ depending on the operating system and application being used.

     
    1. From the menu bar of an application, click File => Print.
      Application
    2. Check your printer name is chosen and click Properties
      properties
    3. Click Advanced tab and then Other Print Options.
      Advanced tab
    4. Click Improve Print Output and select Reduce Paper Curl.
      Improve Print Output - Reduce Paper Curl
    5. Click OK to close the Other Print Options dialogue.
    6. Click OK to close the Properties dialogue.
    7. Click OK. The document will be printed.
     

    For Macintosh users:
    NOTE: The steps and screens may differ depending on the operating system being used.

     
    1. Choose "Print" from the File menu and open the Print dialogue.
    2. Choose "Print Settings" from the print options pop-up menu.
    3. Click Advanced and then Improve Print Output....  
      Advanced tab
    4. Select Reduce Paper Curl.
      Improve Print Output - Reduce Paper Curl
    5. Click OK.
    6. Click Print.


  • Turn the paper over in the paper tray, and print again. (Excluding letterhead paper)
    If the problems remains, switch the Anti-Curl Levers as follows:
     
    1. Open the back cover.
      the back cover 
    2. Lift the lever (1) and slide the two gray levers (2) in the direction of the arrow.
      Lift the lever
    3. Close the back cover and try printing again.
      Close the back cover

       
  • Lift up the output tray support flap.
    the output tray support flap

 

    If your question was not answered, have you checked other FAQs?

    Have you checked the manuals?

    If you need further assistance, please contact Brother customer service:

    Related Models

    DCP-7055, DCP-7065DN, MFC-7360, MFC-7470D, MFC-7860DW

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