HL-L2365DW
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FAQs & Troubleshooting |
Jam 2-sided
If the Paper LED is on / the machine's control panel or the Status Monitor displays there is a jam in the 2-sided paper tray, do the following steps.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
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Pull the paper tray completely out of the machine.
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At the back of the machine, pull the 2‑sided tray completely out of the machine.
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Pull the jammed paper out of the machine or out of the 2‑sided tray.
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Remove paper that may have jammed under the machine due to static electricity.
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If paper is not caught inside the 2-sided tray, open the back cover.
HOT SURFACEThe machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them.
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Use both hands to gently pull the jammed paper out of the back of the machine.
- Close the back cover until it locks in the closed position.
- Put the 2-sided tray firmly back in the machine.
- Put the paper tray firmly back in the machine.
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