MFC-J6910DW
FAQs & Troubleshooting
Is there a way to view how much ink is remaining?
You can check the ink status by running the Status Monitor (Status Monitor is installed automatically when installing the MFL-Pro Suite Software) or from the control panel. Follow the steps listed below to check the ink status.
1.Check the ink status from the control panel
*If your Brother machine has a touchscreen, follow the steps of "For Touchscreen models" below.
Press Menu .
Press the Up or Down arrow key or the dial pad to select Ink or Ink Management and press OK .
Press the Up or Down arrow key or the dial pad to select Ink Volume and press OK .
Press Stop/Exit .
Press the Left or Right arrow key to display Ink .(This step might be skipped in some models.)
Press
Press the Up or Down arrow key to display Ink Volume (This step might be skipped in some models).
Press the Ink Volume .
Press Stop/Exit .
2. Check the ink status from the Status Monitor utility
*Windows users: Click here to see how to start Status Monitor. )
*Mac OS X users: Click here to see how to start Status Monitor. )
3.Check the ink status from the ControlCenter
*Windows users:
Brother Utilities supported models
Open Brother Utilities .
Windows 7 / 10 / 11(Start) > (All Programs or All apps >) Brother > Brother Utilities .
Windows 8All Apps from the bar.Brother Utilities .
Select Scan .
Click ControlCenter4 .
Brother Utilities unsupported models(Start) > All Programs > Brother > [model name] > ControlCenter4 .
<Home Mode>
<Advanced Mode>
*Mac OS X users:
Open the ControlCenter. Go from the Finder bar, Applications > Brother > ControlCenter . Double click the ControlCenter .
Click on DEVICE SETTINGS on the left options then click on Ink Level button.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-J100, DCP-J105, DCP-J525W, DCP-J725DW, DCP-J925DW, MFC-J200, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710DW, MFC-J6910DW, MFC-J825DW
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or 
(Start) > (All Programs or All apps >) Brother > Brother Utilities.
.
(Start) > All Programs > Brother > [model name] > ControlCenter4.
