MFC-9840CDW
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FAQs & Troubleshooting |
Nothing is printed on the page or some colors are missing.
Please check the following points.
- Make sure that the toner cartridges are installed properly.
Please refer to the instructions, "How do I replace the toner cartridge?"
- One of the toner cartridges may be damaged. Identify the missing color and put in a new toner cartridge for the color with the white line.
Please refer to the instructions, "How do I replace the toner cartridge?"
- The drum unit may be damaged. Put in a new drum unit.
Please refer to the instructions, "How do I replace the drum unit?"
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