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FAQs & Troubleshooting

FAQs & Troubleshooting

Category Description
Cannot Scan (via Network) Solutions for problems related to scanning via network
Cannot Scan (via USB / Parallel) Solutions for problems related to scanning via local connection (USB or Parallel)
Cannot Scan (via Mobile Device) Solutions for problems related to scanning from mobile devices
General Scan Problem Solutions for difficulties in scanning such as low scan speed, scan noise, and unexpected scan results
Scan from Machine How-to information about using the Scan-to button on the machine
Scan from Mobile Device How-to information about scanning from mobile devices
Scan from Computer (Windows) How-to information about scanning from Windows computer
Scan from Computer (Macintosh) How-to information about scanning from Macintosh computer
Scan Settings / Management How-to information about scan settings using the panel on the machine or driver/software, and management for administrators
Tips for Scanning Useful information about scanning