Model discontinued. This page is no longer updated.

DCP-4020C

FAQs & Troubleshooting

FAQs & Troubleshooting

Category Description
Cannot Scan (via USB / Parallel) Solutions for problems related to scanning via local connection (USB or Parallel)
Cannot Scan (via Mobile Device) Solutions for problems related to scanning from mobile devices
Scan Quality Problem Solutions for problems related to scan quality
General Scan Problem Solutions for difficulties in scanning such as low scan speed, scan noise, and unexpected scan results
Scan from Mobile Device How-to information about scanning from mobile devices
Scan from Computer (Windows) How-to information about scanning from Windows computer
Scan from Computer (Macintosh) How-to information about scanning from Macintosh computer
Scan Settings / Management How-to information about scan settings using the panel on the machine or driver/software, and management for administrators
Tips for Scanning Useful information about scanning

Setup / Settings

Consumables & Accessories / Routine Maintenance