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Firmware Update Tool

Firmware Update Tool

Important Notes before Updating

     
    • Please make sure that the machine you are going to update the firmware is not busy. Also, make sure that there is no data left in the machine memory when running the firmware update tool.
     
    • Please check the following on your computer.
      • Open Printer Properties and confirm that your printer is functioning correctly by printing a test page.
      • Please close all applications and TSR's.
      • If you are using a Windows XP SP2 Firewall or other Firewall software, disable it.
     
    • It is not possible to update the firmware unless the following conditions are met on your machine.
      • FAX receive data does not exists in the memory of the machine. For instructions on how to check your memory is clear, please refer to the 'User's Guide'.
      • FAX send data does not exists in the memory of the machine (timer sending job or retry job).
      • The machine is not calling or dialing FAX.
      • The machine is not scanning a document.
      • The machine is not copying / or in copy settings (copy mode, number of copies, etc..).
      • The machine is not in the Settings Menu.
      • The telephone line is not busy. Disconnect your telephone line (to prevent any incoming calls).
      • There's no error message on LCD panel.
      • If you are using a Macintosh computer, Printer Driver or CUPS Printer Driver must be installed.
     

    The following data will be deleted when you update the firmware.

    • Journal report data
    • Secured print data stored in the memory
    • Network configuration
      (Before updating the firmware, we recommend that you print the Printer settings page. After the firmware has been updated, please reconfigure the network settings. If you have problem printing documents with your machine, please turn the machine OFF and then back ON, and try to print again.)

How to Install

Note:

Please do not turn off the machine until firmware update finishes.

 

[When the machine is connected to the Macintosh via USB]

  1. Once downloading is completed, open the Downloads folder in the Dock and double click the downloaded file named “BR[file name].dmg”. The Installer Disk Image will be mounted on your Desktop.

  2. Double click the Installer Disk Image, and then double click the installer package icon named " BrotherFirmwareUpdateTool.pkg".
  3. Follow the instructions on the screen. Make sure that the machine is connected to the Macintosh with a USB cable.
  4. The update will start. The machine will beep to let you know that the firmware is being updated.
  5. When the "Successfully Completed" message is displayed, click 'Done'.

[When the machine is connected to the network]

  1. Once downloading is completed, open the Downloads folder in the Dock and double click the downloaded file named “BR[file name].dmg”. The Installer Disk Image will be mounted on your Desktop.
  2. Double click the Installer Disk Image, and then double click the installer package icon named "BrotherFirmwareUpdateTool.pkg".
  3. Follow the instructions on the screen.
    Note:
    * If the "Failed to connect to the Brother Internet Server. Make sure your PC is connected to Internet." message appears, please check the following:
    1. The network cable is connected to your Macintosh.
    2. Your Macintosh is connected to network.
    3. Your anti-virus software and firewall software are temporarliy disabled.
    * If the "Cannot find a machine to update." message appears, please check the following:
    1. The machine is turned on.
    2. The network cable is connected to the machine.
    3. The IP address of the machine is correctly set.
    4. Your anti-virus software and firewall software are temporarliy disabled.
  4. The update will start. The machine will beep to let you know that the firmware is being updated.
  5. When the "Successfully Completed" message is displayed, click 'Done'.
    If you have other machines connected to the network, you can update the firmware on these machines by clicking  'Continue' and selecting the model you would like to update the firmware.

After updating the firmware, make sure you perform the print calibration to ensure that all the latest improvements are effective. To see how to perform the print calibration, click here.

 

This product includes SNMP software from WestHawk Ltd.
Copyright (C) 1995, 1996 by West Consulting BV

Permission to use, copy, modify, and distribute this software for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both the copyright notice and this permission notice appear in supporting documentation.
This software is provided "as is" without express or implied warranty.

Copyright (C) 1996, 1997, 1998, 1999, 2000, 2001, 2002 by Westhawk Ltd

Permission to use, copy, modify, and distribute this software for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both the copyright notice and this permission notice appear in supporting documentation.
This software is provided "as is" without express or implied warranty.

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