Downloads

Firmware Update Tool

Firmware Update Tool

If your download does not start automatically, please click here.

Important Notes before Updating

     
    • Please make sure that the machine you are going to update the firmware is not busy. Also, make sure that there is no data left in the machine memory when running the firmware update tool.
     
    • Please check the following on your computer.
      • Open Printer Properties and confirm that your printer is functioning correctly by printing a test page.
      • Please close all applications and TSR's.
      • If you are using a Windows XP SP2 Firewall or other Firewall software, disable it.
     
    • It is not possible to update the firmware unless the following conditions are met on your machine.
      • FAX receive data does not exists in the memory of the machine. For instructions on how to check your memory is clear, please refer to the 'User's Guide'.
      • FAX send data does not exists in the memory of the machine (timer sending job or retry job).
      • There is no ICM (Incoming Message) voice data. For instructions on how to clear ICM, please refer to the 'User's Guide'.
      • The machine is not calling or dialing FAX.
      • The machine is not scanning a document.
      • The machine is not copying / or in copy settings (copy mode, number of copies, etc..).
      • There are no Media cards inserted into the machine.
      • The machine is not in the Settings Menu.
      • The telephone line is not busy. Disconnect your telephone line (to prevent any incoming calls).
      • There's no error message on LCD panel.
      • If you are using a Macintosh computer, Printer Driver or CUPS Printer Driver must be installed.
     

    The following data will be deleted when you update the firmware.

    • Journal report data

How to Install

If you see the following error message "Program failed to run",click here to learn how to solve the problem.

Notes:

  • Please do not turn off the machine until firmware update finishes.
  • You must be logged on as an Administrator.
  • If the "User Account Control" prompt is displayed, click "Continue"/ "Yes”.
    Note: The button may differ depending on the operating system being used.

[When the machine is connected to the PC via USB]

  1. Please make a temporary directory on your HDD to save the downloaded file. e.g. C:\bront
  2. Start downloading.
  3. Once downloading is completed, make sure that the machine is connected to the PC with a USB cable.
  4. Double click the downloaded file.
  5. Please follow the instructions on the screen.

    Note (For Windows 10 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

    Note (For Windows 8 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

  6. The update will start.
    The machine will Beep to let you know that the Firmware is being updated.
  7. When the "Successfully Completed" message is displayed, click 'Done'.

[When the machine is connected to the network]

  1. Please make a temporary directory on your HDD to save the downloaded file. e.g. C:\bront
  2. Start downloading.
  3. Once downloading is completed, double click the downloaded file.
  4. Please follow the instructions on the screen.

    Note (For Windows 10 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

    Note (For Windows 8 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

  5. The update will start.
    The machine will Beep to let you know that the Firmware is being updated.
  6. When the "Successfully Completed" message is displayed, click 'Done'.
  7. If you have other machines connected to the network, you can update the firmware on these machines by clicking 'Continue' and selecting the model you would like to update the firmware.

Click here to view OpenSSL License.

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