Downloads

Firmware Update Tool

Firmware Update Tool

If your download does not start automatically, please click here.

Important Notes before Updating

     
    • Please make sure that the machine you are going to update the firmware is not busy. Also, make sure that there is no data left in the machine memory when running the firmware update tool.
     
    • Please check the following on your computer.
      • (Windows) Open Printer Properties and confirm that your printer is functioning correctly by printing a test page.
      • (Mac) Make sure the Brother machine and your Mac are connected either with a USB cable or to the same network.
     
    • It is not possible to update the firmware unless the following conditions are met on your machine.
      • The machine is not in the Settings Menu.
      • The machine is not receiving or processing the data.
      • The machine is not printing a document.
      • If you are using a Macintosh computer, Printer Driver or CUPS Printer Driver must be installed.
     

    The following data will be deleted when you update the firmware.

    • Secured print data stored in the memory

How to Install

If you see the following error message "Program failed to run",click here to learn how to solve the problem.

Notes:

  • Please do not turn off the machine until firmware update finishes.
  • You must be logged on as an Administrator.
  • If the "User Account Control" prompt is displayed, click "Continue"/ "Yes”.
    Note: The button may differ depending on the operating system being used.

[When the machine is connected to the PC via USB]

  1. Please make a temporary directory on your HDD to save the downloaded file. e.g. C:\bront
  2. Start downloading.
  3. Once downloading is completed, make sure that the machine is connected to the PC with a USB cable.
  4. Double click the downloaded file.
  5. Please follow the instructions on the screen.

    Note (For Windows 10 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

    Note (For Windows 8 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

  6. The update will start.
    The machine will Beep to let you know that the Firmware is being updated.
  7. When the "Successfully Completed" message is displayed, click 'Done'.

[When the machine is connected to the network]

  1. Please make a temporary directory on your HDD to save the downloaded file. e.g. C:\bront
  2. Start downloading.
  3. Once downloading is completed, double click the downloaded file.
  4. Please follow the instructions on the screen.

    Note (For Windows 10 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

    Note (For Windows 8 users):
    If you are having problems with the download procedure, please click here for troubleshooting steps.

  5. The update will start.
    The machine will Beep to let you know that the Firmware is being updated.
  6. When the "Successfully Completed" message is displayed, click 'Done'.
  7. If you have other machines connected to the network, you can update the firmware on these machines by clicking 'Continue' and selecting the model you would like to update the firmware.

Click here to view OpenSSL License.

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