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Linux Informations

FAQ (Scanner)



  • When scanning I receive the error "Failed to start scanner : Invalid argument".


    When the scanning area is small, you receive this error.The scan size should be more than 64*64 pixels.


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  • I'm using the openSUSE11.4 or later. When I connect the machine to a USB port and use the brscan-skey, a scan key does not work when I connect and disconnect USB devices.


    Restart the scan-key program ("brscan-skey -t" to terminate the program and "brscan-skey" to start.)


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  • I'm using Fedora 15 or 16. I installed scan-key-tool, but it does not work.




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  • I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine.



    1. Install the scan driver.

    2. Copy the following files under /usr/lib64/ to /usr/lib/.


      For brscan Users:
      /usr/lib64/libbrcolm.so.1.0.1
      /usr/lib64/libbrscandec.so.1.0.0
      /usr/lib64/sane/libsane-brother.so.1.0.7
      /usr/lib64/sane/libsane-brother.so
      /usr/lib64/sane/libsane-brother.so.1
      /usr/lib64/libbrscandec.so.1
      /usr/lib64/libbrcolm.so
      /usr/lib64/libbrcolm.so.1
      /usr/lib64/libbrscandec.so


      For brscan2 Users:
      /usr/lib64/libbrscandec2.so.1.0.0
      /usr/lib64/sane/libsane-brother2.so.1.0.7
      /usr/lib64/sane/libsane-brother2.so.1
      /usr/lib64/sane/libsane-brother2.so
      /usr/lib64/libbrcolm2.so.1.0.1
      /usr/lib64/libbrcolm2.so
      /usr/lib64/libbrscandec2.so.1
      /usr/lib64/libbrscandec2.so
      /usr/lib64/libbrcolm2.so.1


      For brscan3 Users:
      /usr/lib64/libbrscandec3.so.1.0.0
      /usr/lib64/sane/libsane-brother3.so.1.0.7
      /usr/lib64/sane/libsane-brother3.so.1
      /usr/lib64/sane/libsane-brother3.so
      /usr/lib64/libbrscandec3.so
      /usr/lib64/libbrscandec3.so.1


      For brscan4 Users:
      /usr/lib64/sane/libsane-brother4.so.1.0.7
      /usr/lib64/sane/libsane-brother4.so
      /usr/lib64/sane/libsane-brother4.so.1



      Example
      command(For brscan3 Users):


      cp /usr/lib64/libbrscandec3.so.1.0.0 /usr/lib
      cp /usr/lib64/sane/libsane-brother3.so.1.0.7 /usr/lib/sane
      cp /usr/lib64/sane/libsane-brother3.so.1 /usr/lib/sane
      cp /usr/lib64/sane/libsane-brother3.so /usr/lib/sane
      cp /usr/lib64/libbrscandec3.so /usr/lib
      cp /usr/lib64/libbrscandec3.so.1 /usr/lib




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  • When using SELinux (Security-Enhanced Linux) in "enforcing" mode, I cannot scan.


    Set SELinux in "Permissive" mode.

    Or, using "SELinux troubleshooter tool", please change the security policy of SELinux.


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  • I want to use a scan-key-tool on Ubuntu 10.04.


    NOTE:
    This FAQ is verified using Ubuntu 10.04 Beta2.
    Operation may differ in the formal release of Ubuntu 10.04.


    Scan to image User:
    GIMP is not installed by default.
    Please install GIMP from Synaptic Package Manager.


    Scan to E-Mail User:
    Sendmail and Postfix are not installed by default.
    Please install Sendmail or Postfix from Synaptic Package Manager.


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  • I'm using Ubuntu 10.04. I cannot scan from my Brother Machine.


    NOTE:
    This FAQ is verified using Ubuntu 10.04 Beta 2.
    Operation may differ in the formal release of Ubuntu 10.04.

    Normal User:
    Please refer to the following FAQ:
    Scanner Setting for normal user


    Xsane Scan User:
    Xsane is not installed by default.
    Please install Xsane from Synaptic Package Manager.


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  • What format of the driver can I use for my distribution.


    rpm format driver :
    Fedora, CentOS, Redhat, openSUSE, Mandriva, Acer Aspire one (Linpus Linux)

    deb format driver:
    Debian, Ubuntu, Linux Mint, Asus EeePC (Xandros)


    NOTE: The information above does not guarantee the operation of Brother Linux drivers in all users' operating environments.


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  • When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE.


    For XSANE 0.98 or earlier :
    You will have to modify the multipage scanning option in XSANE.
    In XSANE, click on Preferences, Setup, Enhancements. Change the "Automatic document Feeder Modus:" from "None" to " Automatic Document Feeder".

    For XSANE 0.99 or later :
    You will have to indicate the number of pages. Please increase the number in the box at the top left corner on the XSANE main window.


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  • I installed scan-key-tool, but it does not work.


    UDP Port 54925 is required to be open. Please check the following pre-required procedure.
    Pre-required Procedure for distributions using firewall


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  • I want to edit a text file. When I try to save the file, I receive an error message.


    Open the text editor by a superuser.
    Example 1: Get the superuser authorization by "su" command. And run "gedit (filename)"
    Example 2: Run "gksudo gedit (filename)"


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  • I want to use a Brother machine on Acer Aspire-One (Linpus Linux). What driver should I use?


    Use rpm format drivers. Please go to the settings tab to open the terminal.


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  • When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP".


    "The brscan-skey utility is configured to use the eth0 network adapter by default.

    If you are using a different network adapter, or if the name of the default network adoptor is not eth0 (e.g. Debian4.0r3), you will have to configure it by manual:


    1. Confirm the network adapter name which is used for the connection with the scanner (e.g. eth0, eth1).
      You can confirm the network adapter name by "ifconfig" command.

    2. Open /usr/local/Brother/sane/brscan-skey-(version).cfg using your preferred text editor.

    3. Add the line "eth=(adapter name)" to the cfg file. Change the adapter name accordingly.

    4. Restart the scan-key program ("brscan-skey -t" to terminate the program and "brscan-skey" to start.)
      *** It may take a few minutes for the modification to take effect.


    Example of an edited file
    --------------------------------------------------------------
    eth=eth1
    IMAGE="sh /usr/local/Brother/sane/script/scantoimage-0.2.1-1.sh"
    OCR="sh /usr/local/Brother/sane/script/scantoocr-0.2.1-1.sh"
    EMAIL="sh /usr/local/Brother/sane/script/scantoemail-0.2.1-1.sh"
    FILE="sh /usr/local/Brother/sane/script/scantofile-0.2.1-1.sh"
    SEMID=b
    --------------------------------------------------------------"


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  • I want to use a Brother machine on EeePC(Xandros). What driver should I use?


    Use deb format drivers.
    Terminal Window (Command line interface) is in the Tool menu in the File manager


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  • When scanning I receive the error "Error during device I/O".


    The Brother Linux scanner driver works only with a superuser by default.
    To use it with a normal user, you will have to make some settings.
    Setting for normal users


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  • I cannot use my USB scanner with a normal user.


    The Brother Linux scanner driver works only with a superuser by default.
    To use it with a normal user, you will have to make some settings.
    Setting for normal users


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  • When I scan multiple documents, the images are overwritten, why?


    When multiple documents are scanned, you must put a number after the filename, otherwise the scanned data will be overwritten.


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  • When a scan or preview-scan has been cancelled, the paper which is left in the machine is not automatically fed out of the machine.


    Press the Stop key to feed the paper out of the machine.


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