Take out the jammed paper depending on where it is jammed in the machine. Open and close the scanner cover to clear the error.
1
Pull the paper tray (1) out of the machine.
2
Pull out the jammed paper (1) and press Stop/Exit.
3
Reset the machine by lifting the scanner cover from the front of the machine and then close it.
•
If you cannot remove the jammed paper from the front side, or the error message still appears on the LCD after you remove the jammed paper, please go to the next step.
4
Open the Outer Rear Cover (1) from the back of the machine. Pull the jammed paper out of the machine.
5
Close the Inner Rear Cover (1) if it is open like the illustration below.
6
Close the Outer Rear Cover.
Make sure the cover is closed correctly.
7
Using both hands, use the finger holds on both sides of the machine to lift the scanner cover (1) into the open position.
Make sure that there is no jammed paper left in the corners of the machine.
Note
•
If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
•
If the print head is at the right corner as shown in the illustration, you cannot move the print head. Hold down Stop/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper.
•
If ink gets onto your skin, immediately wash with soap and plenty of water.
8
Gently close the scanner cover (1) using the finger holds on both sides of it.
WARNING
Be careful not to trap your fingers under the scanner cover. Always use the finger holds provided on both sides of the scanner cover when opening and closing it.
9
Push paper tray #1 and paper tray #2 firmly back into the machine.
Note
Make sure you pull out the paper support until it clicks.
Note
WARNING
