I cannot update my Brother machine's firmware using the Firmware Update Tool. (For Windows® 8/ 10)
I cannot print from my computer via network. (For Macintosh)
I can print but cannot scan via network. (For Macintosh)
macOS v10.13.x Support Information
"Offline" appears on the Status Monitor.
Installing Windows 10 S built-in driver.
Open the Control Panel (For Windows 10/ 10S)
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows® 10)
macOS v10.12.x Support Information
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan ( iPhone, iPod touch, iPad ).
Can I use IPv6 with my Brother machine?
I get the error CC3-205, TW006 or TW007 when scanning with ControlCenter3.
Download a file from the "Downloads" section and save it to Windows® 10 computer.
Open the Status Monitor
Verify the Brother machine connected to the Wired Network (For Windows®)
Locate files scanned with ControlCenter3 (For Windows®)
Share your Brother machine in Windows® 8 or later (Shared printer)
Scan multiple pages into one file instead of each scan being saved as a separate file.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
When I scan a document using ControlCenter, the scanned file size is too big.
Check the IP addresses of your PC and the Brother machine
Scan and save a document in PDF format (Scan to File)
Scan a document in Windows® 8 or later.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows®)
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows®)
I upgraded my Windows PC to Windows® 10 and I can no longer Print, Scan or Fax from my PC.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (Android™ Smartphone).
How to identify your Operating System (OS).
I updated my Windows® 10 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
Delete print jobs from the print queue.