The printer status is Offline or Paused.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows® 10)
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
Download a file from the "Downloads" section and save it to Windows® 10 computer.
How to identify your Operating System (OS).
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server® 2003, Windows Server® 2008, Windows Server® 2008 R2, or Windows Server® 2012.
I cannot use ControlCenter3 because it shows nothing after it is launched (Windows®).
Can I use Google Cloud Print™ with my Brother machine?
I'm using Windows® 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
I get the error CC3-205, TW006 or TW007 when scanning with ControlCenter3.
Can I print from and scan to Windows Phone®?
Can I print from and scan to iPhone, iPod touch and iPad?
Change the printer driver settings (For Windows®)
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS® X 10.5 or greater)
I'm using Windows® 8. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
I'm using Windows® 7. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the error message "This CD does not contain drivers for your computer operating system." appears.
Scan and save a document in PDF format (Scan to File)
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
Can I use voice mail on the same line as my Brother machine?
Why is legal scanning not an option on my Windows® XP / Windows Vista® computer when using the WIA driver?
How do I clean white or black spots on printed documents?
How do I clear paper jams inside the drum unit and toner cartridge assembly?
How do I clear paper jams inside the machine?
Can I use IPv6 with my Brother machine?
Windows® 10 Support Information
Important information for protecting your Brother machine against unauthorized access over the network
The Brother machine's copy icon (for example: Brother XXX-XXXX (Copy 1)) exists in the Devices and Printers. (For Windows®)
"Offline" appears on the Status Monitor.
Open the "Scanners and Cameras" and Properties.