FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc8710dw_us.jpg)
MFC-8710DW
359 Results
31.
I cannot print using my Brother machine on a wireless network (Mac)
32.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
33.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
34.
Can I print from or scan to Android™ Smartphone?
35.
Scan multiple pages into one file instead of each scan being saved as a separate file.
36.
Cover is Open
37.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
38.
Where can I find my Brother machine's serial number?
39.
Wrinkles or creases
40.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
41.
Cannot print after a Windows 10 update (June 2020)
42.
Printing/ Scanning with a mobile device
43.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
44.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
45.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
46.
Change the printer driver settings (Windows/macOS)
47.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
48.
The printer status is Offline or Paused.
49.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
50.
Curled
51.
Smudges on printed pages (Poor fixing)
52.
Document Jam
53.
Out of Memory
54.
Jam Rear
55.
How do I program the date and time?
56.
Envelope creases
57.
Replace Drum
58.
Install the optional lower tray
59.
Print on labels and envelopes from the MP tray.
60.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)