FAQs & Troubleshooting
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MFC-9330CDW
309 Results
1.
Replace Drum
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Replace Toner
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Configure and use the Scan to Network feature (For Windows)
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Colored spots at 94 mm (3.7 in.) intervals or at 24 mm (0.9 in.) intervals
9.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
10.
Replace WT (waste toner) Box
11.
Replace Fuser
12.
Load paper in the paper tray
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
No Paper
15.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
16.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
17.
The printer status is Offline or Paused.
18.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
19.
Colored streaks or bands down the page
20.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
21.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
22.
Can I print from or scan to Android™ Smartphone?
23.
The color of your printouts is not what you expected
24.
Print on envelopes, labels or thick paper from the Manual feed slot
25.
"Offline" appears on the Status Monitor.
26.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
27.
Color misregistration
28.
White streaks or bands down the page
29.
Drum Error (Drum!)
30.
Drums End Soon/ Drum End Soon(X)