FAQs & Troubleshooting
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MFC-3360C
234 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
One or more of my colors are not printing (blank). What can I do?
3.
How do I know which side up my photo paper should be in the tray?
4.
Why doesn't the machine answer when receiving a call?
5.
How do I clear Machine Error 46?
6.
Can I use voice mail on the same line as my Brother machine?
7.
When I print, the pages are smudged with ink. What should I do?
8.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
9.
How to identify your Operating System (OS).
10.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
11.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
12.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
13.
Pre-Required Procedures (Linux)
14.
Delete print jobs from the print queue.
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
Change the printer driver settings (Windows/macOS)
17.
I cannot pull the paper tray out of my machine. What can I do?
18.
Can I still receive faxes or calls when the machine is switched off?
19.
The edge of glossy paper is smudged.
20.
Verify if the Brother machine has a dial tone
21.
How do I load 10 x 15 Glossy paper into my machine?
22.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
23.
Locate files scanned with ControlCenter3 (For Windows)
24.
Use my Brother machine to make copy
25.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
26.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
27.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
28.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
29.
What is Distinctive Ring and how do I program it?
30.
Can I confirm that the FAX was sent correctly?