FAQs & Troubleshooting
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110 Results
1.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
2.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
3.
My Brother machine could not be found over the network when I installed drivers on my computer.
4.
The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
5.
(Video) Update the Driver or Firmware for your Brother machine
6.
Replace Pick up roller
7.
Duplex (two-sided) scan
8.
Your Scanner Cannot Be Detected on the Network During Installation
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
How to identify your Operating System (OS).
11.
Replace Reverse Roller
12.
Document Jam
13.
Wireless setup is requesting a WPS PIN to complete the setup
14.
Reset the Scheduled maintenance counter
15.
Configuring frequently-used scan settings on your Brother machine.
16.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
17.
"Multifeed detection" or "Multifeed Detection Error"
18.
If You Want to Check that Your Network Devices are Working Correctly
19.
Wireless LAN Error Codes
20.
What is Brother iPrint&Scan?
21.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
22.
Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
23.
Configuring frequently-used scan settings on your computer.
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
26.
Reset the network settings to the factory default.
27.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
28.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
29.
The error message "Incorrect PIN" appears and I cannot scan data to the Network (Scan to Network) or SharePoint (Scan to SharePoint).
30.
Some error messages(i.e. ".NET Framework Initialization Error") appear on my PC(Windows XP), when I install the driver.