FAQs & Troubleshooting
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MFC-7820N
297 Results
1.
Load envelopes, labels, or thick paper into the manual feed slot.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Scan and save a document in PDF format (Scan to File)
4.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
5.
The printer status is Offline or Paused.
6.
Load paper.
7.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
How can I improve poor print quality ?
11.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
12.
Cannot print after a Windows 10 update (June 2020)
13.
Change the quality of the faxes I send (Fax Resolution).
14.
I'm using Macintosh®. What are the settings in the Scanner window used for?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
The paper is skewed when it's printed.
17.
Scan multiple pages into one file instead of each scan being saved as a separate file.
18.
How do I load legal size paper in the paper tray?
19.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
20.
How do I clean white or black spots on printed documents?
21.
Can I confirm that the FAX was sent correctly?
22.
Can I reduce the size of a received fax on this machine?
23.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
24.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
25.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
26.
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
27.
Configure scan settings without administrator privileges (Linux)
28.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
29.
Paper size settings are unavailable when I print from OpenOffice (Linux)
30.
Delete print jobs from the print queue.