FAQs & Troubleshooting
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MFC-5890CN
330 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Load paper in the paper tray
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Print using only the black ink cartridge when the colour cartridges have run out
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
What is Brother iPrint&Scan?
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Can I print from and scan to iPhone, iPod Touch and iPad?
10.
My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
11.
What driver package format is supported by my Linux distribution?
12.
Can I print from or scan to Android™ Smartphone?
13.
When I print, the pages are smudged with ink.
14.
I get an error "Print Queue is stopped" using Mac OSX 10.2-10.4
15.
Scanned documents are black when I view them in Brother Image Viewer (Android™)
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
Can I use voice mail on the same line as my Brother machine?
19.
One or more of my colours are not printing (blank). What can I do?
20.
How do I know which side up my photo paper should be in the tray?
21.
The printer status is Offline or Paused.
22.
Scan and save a document in PDF format (Scan to File)
23.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
24.
Print PDF files or documents from the Brother iPrint&Scan application when using Windows Phone.
25.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
26.
Paper Jam
27.
I cannot make borderless prints.
28.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
29.
Can I transfer faxes to the PC when my machine has a mechanical problem?
30.
I cannot install Brother drivers on Debian 10 (Linux)