FAQs & Troubleshooting
Popular |
DS-620
63 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
4.
Can I print from or scan to Android™ Smartphone?
5.
Paper suitable for scanning
6.
Cannot find the scanner (Error Code 2019: Initialization Failed)
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
I cannot install Brother drivers on Debian 10 or later (Linux)
9.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
10.
I do not have or lost the black and white calibration sheet.
11.
Change the image settings. (Using DSmobileCapture)
12.
Change the paper settings. (Using DSmobileCapture)
13.
The scan speed is too slow.
14.
How to identify your Operating System (OS).
15.
Calibrate your scanner.
16.
Which DS scanners support the WIA, ICA, TWAIN and SANE scanning interfaces?
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
Loading the Carrier Sheet.
19.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
20.
What driver package format is supported by my Linux distribution?
21.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
22.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
23.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
24.
OCR feature does not work.
25.
My scanner gets warm.
26.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
27.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
28.
Colors in the scanned image are dark.
29.
Operation system return error
30.
My scanner is connected but it will not feed my document or do anything else.