FAQs & Troubleshooting
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DCP-9010CN
267 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Can I print from or scan to Android™ Smartphone?
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
What is Brother iPrint&Scan?
6.
Adjust color settings by using the custom setting in the printer driver
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Jam Tray
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
Scan and save a document in PDF format (Scan to File)
14.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
15.
Document Jam
16.
Jam Inside
17.
Printouts are curled or wavy.
18.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
21.
Printouts (envelope, cardboard) have creases.
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
25.
Locate files scanned with ControlCenter3 (For Windows)
26.
WT Box End Soon
27.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
28.
Jam Rear
29.
Print on plain paper or bond paper from the Manual feed slot
30.
The printer status is Offline or Paused.