FAQs & Troubleshooting
Popular |
DCP-197C
158 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
3.
One or more of my colors are not printing (blank). What can I do?
4.
Replace Ink
5.
Delete print jobs from the print queue.
6.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
7.
When I print, the pages are smudged with ink. What should I do?
8.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
9.
Load paper in the paper tray
10.
Print using only the black ink cartridge when the Color cartridges have run out.
11.
Can third party ink be used to refill the ink cartridges?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
How to identify your Operating System (OS).
14.
Ink Low
15.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
16.
When I make a copy the image or text is cut off.
17.
Change the printer driver settings (Windows/macOS)
18.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
Can I print from and scan to iPhone, iPod touch and iPad?
21.
Locate files scanned with ControlCenter3 (For Windows)
22.
The printer status is Offline or Paused.
23.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
24.
How do I know which side up my photo paper should be in the tray?
25.
Which E-mail packages are compatible with ControlCenter3?
26.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
27.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
28.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
Install FaceFilter Studio onto Windows 10.