FAQs & Troubleshooting
Popular |
DS-720D
63 Results
1.
How to identify your Operating System (OS).
2.
The file size is too large.
3.
Calibrate your scanner.
4.
I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
5.
Cannot find the scanner (Error Code 2019: Initialization Failed)
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
9.
Duplex scanning cannot be performed.
10.
Change the image settings. (Using DSmobileCapture)
11.
Change the paper settings. (Using DSmobileCapture)
12.
The cover of the manual document feeder is open.
13.
Uninstall the scanner drivers (OS X 10.10 or greater).
14.
Scan using XSane or GIMP (Linux)
15.
Uninstall the Button Manager (Windows).
16.
Uninstall the scanner driver (Windows).
17.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
18.
What driver package format is supported by my Linux distribution?
19.
Command List of brscan. (Linux)
20.
Important points for specifying the scan area (Linux)
21.
Can I crop the edge of documents scanned using the carrier sheet? (Macintosh)
22.
Check the firmware version.
23.
I cannot install the scanner drivers.
24.
The scan speed is too slow.
25.
Operation system return error
26.
When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
27.
A document is jammed. Please open the top cover and remove the jammed paper by pulling it forward, then try again.
28.
Configure the Scan to Email Feature (Linux)
29.
Delete a network scanner entry. (Linux)
30.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)