1.

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

2.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

3.

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

4.

The printer status is Offline or Paused.

5.

I am using Windows.  When I print a document, the printed page is blank. What should I do?

6.

Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?

7.

Can I use voice mail on the same line as my Brother machine?

8.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

9.

Can I print from or scan to Android™ Smartphone?

10.

Wireless setup is requesting a WPS PIN to complete the setup

11.

I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.

12.

I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?

13.

Print a web page from iPrint&Scan when using an Android™ mobile device.

14.

Discover the MAC address of the Brother network card

15.

Transfer faxes to the PC when my machine has a mechanical problem

16.

I cannot print using my Brother machine on a wireless network (Windows)

17.

When I try to scan the document, the scanner application crashes. (OS X 10.11)

18.

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

19.

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

20.

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

21.

Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.

22.

Can I print from and scan to iPhone, iPod touch and iPad?

23.

How do I forward a fax to another fax machine when my machine has a mechanical problem?

24.

I cannot print using my Brother machine on a wireless network (Mac)

25.

Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?

26.

Locate files scanned with ControlCenter2 (For Macintosh)

27.

I am asked to enter a password when starting the Remote Setup application. What is the password?

28.

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

29.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

30.

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows