FAQs & Troubleshooting
Popular |
DCP-J315W
263 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
How do I clear the message "Cannot Detect" from the display?
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
5.
How to identify your Operating System (OS).
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
I cannot find some option in the Printing preferences. (For Windows)
8.
One or more of my colors are not printing (blank). What can I do?
9.
Paper Jam
10.
Replace Ink
11.
Can I print from or scan to Android™ Smartphone?
12.
"Offline" appears on the Status Monitor.
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
16.
What is Brother iPrint&Scan?
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
Change the printer driver settings (Windows/macOS)
19.
The printer status is Offline or Paused.
20.
Cover is Open
21.
Load paper in the paper tray
22.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
23.
Improve poor print quality.
24.
I cannot print using my Brother machine on a wireless network (Windows)
25.
Scan from the Brother iPrint&Scan application using Windows Phone.
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
I still receive the error message "Paper Jam" after I removed the jammed paper.
28.
Can I use AirPrint with my Brother machine?
29.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
30.
Ink Low