Support & Downloads
Learn about consumable supplies, accessories and options available for your product.
- Windows 10 Compatibility
Windows 8.1 drivers are most likely to work on Windows 10 without any change. Currently Brother is verifying that the Windows 8.1 drivers work with Windows 10.
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
If you are not able to print or scan after upgrading to Windows 10, reinstall the drivers by referring to the FAQ below.
> Click here to see how to reinstall the drivers.
For OS X v10.11 users:
If you are not able to scan after upgrading to OS X v10.11, your PC may not recognize the machine because the USB port of your PC is USB 2.0. Click here to see solutions.
- Firmware update is available for this model. Click here to update the firmware.