Support & Downloads

FAQs & Troubleshooting

Please take the following necessary steps.

  1. Select your region/ country
  2. Select your product category
  3. Select your product
  4. Select your question
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Support & Downloads

FAQs & Troubleshooting

Step 1: Select the category of your product.


Step 2: Check your model name.

Inkjet Fax / MFC / DCP
Monochrome Laser Printer
Color Printer (Laser / LED)
Monochrome Laser Fax / MFC / DCP
Color Fax / MFC / DCP (Laser / LED)
High Speed Workgroup Printer