FAQs & Troubleshooting
Latest |
101 Results
- 103/22/2024What Android™ mobile application can I use?
- 202/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 311/28/2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 410/18/2023How to open the Devices and Printers window
- 510/18/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 610/18/2023How do I uninstall the printer driver?
- 710/18/2023How do I connect the printer to my computer using a USB cable?
- 810/18/2023How to identify your Operating System (OS) for Windows or Mac
- 910/18/2023Printing is not possible. (USB connection)
- 1010/11/2023Printing from a Windows PC or Mac
- 1110/11/2023Getting ready to use your printer.
- 1210/10/2023How do I print from a computer or mobile device?
- 1306/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1406/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1506/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1606/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1706/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1806/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1906/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2006/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2106/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2206/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2306/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2406/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2506/12/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2606/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2706/12/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2806/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 2906/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3006/12/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3106/12/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3206/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3304/12/2023Where can I find my Brother printer's serial number?
- 3401/10/2023Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 3512/05/2022What kinds of software are available for this printer?
- 3606/28/2022How to install Brother software on a computer not connected to the Internet
- 3705/09/2022How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 3805/02/2022The latest printer driver was successfully installed, but the driver did not update correctly.
- 3905/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4004/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4103/31/2022The side margins are incorrect.
- 4203/31/2022How to delete the registry information and files related to the printer driver
- 4303/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 4403/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4512/09/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 4612/09/2021Using the Printer Setting Tool (for Windows)
- 4712/09/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 4812/09/2021How do I transfer label templates with P-touch Transfer Express?
- 4910/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5006/25/2021Using the Communication Settings (for Windows)