FAQs & Troubleshooting
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299 Results
- 1How can I change the print resolution?
- 2How can I improve poor print quality ?
- 3Does NC-2200w work with Windows Vista?
- 4"Paper Jam Rear" error appears on the LCD. What should I do?
- 5I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 6Load paper.
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9How do I know which receive mode to select?
- 10My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Cannot print after a Windows 10 update (June 2020)
- 13I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 14How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 15What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16How do I clean the scanner glass?
- 17"Paper Jam Tray" error appears on the LCD. What should I do?
- 18How can I clear the "Scanner Locked" error message?
- 19I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 20I want to print using CUPS while keeping SELinux enabled. (Linux)
- 21Pre-Required Procedures (Linux)
- 22Can I print from or scan to Android™ Smartphone?
- 23The printer status is Offline or Paused.
- 24Scan and save a document in PDF format (Scan to File)
- 25I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 26Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 27I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 28Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 29"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 30How do I clear the message "MFC is Busy" or "Connect Failure"?
- 31I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 32I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 33Configure and use PC-FAX (CUPS) (Linux)
- 34When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 35How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 36ControlCenter3 displays a blank screen at startup (Windows)
- 37Delete print jobs from the print queue.
- 38How to identify your Operating System (OS).
- 39Discover the MAC address of the Brother network card
- 40I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 41Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 42The paper is skewed when it's printed.
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 45Can I set my Brother machine to forward the faxes I receive to another location?
- 46I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 47How does my telephone company's Caller ID feature work with my Brother machine?
- 48I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 49My Brother machine has no power.
- 50I'm using Mac OS X. I cannot locate my Brother machine from "Printer Setup Utility" or the web browser (Safari). Why?