FAQs & Troubleshooting
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156 Results
- 1How do I load A5 paper?
- 2Print on custom-size (Long) paper.
- 3How can I print on transparency sheets?
- 4What are the difference between PCL Driver and PS(PostScript) Driver?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6What are the suitable types of paper for this printer?
- 7The printer stopped receiving data halfway through the print job. What should I do?
- 8I don't know which driver I'm using, a PCL driver or a BR-Script driver. How can I check?
- 9How do I install additional memory?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11What are the unsuitable types of paper to use on this printer?
- 12How can I print envelopes?
- 13The machine does not print anything.
- 14What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 15The printer stopped receiving data half way through the print job. What should I do?
- 16I was using A5 size paper, but no I want to change it to another size. How should I do?
- 17The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 18Change the printer driver settings (Windows/macOS)
- 19Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20Functions supported in the Windows 7 built-in drivers
- 21Printing Watermarks from a Windows PC
- 22Selecting the best possible print quality from a Windows PC
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24The printer status is Offline or Paused.
- 25How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 26Delete print jobs from the print queue.
- 27How to identify your Operating System (OS).
- 28Can I print from or scan to Android™ Smartphone?
- 29What can happen if the wrong paper is used in your machine.
- 30Can I print using the IPP protocol on Windows 2000 systems?
- 31Can I print using the IPP protocol on Windows 95/98/Me systems?
- 32What is the life of the consumables?
- 33I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
- 34Replace the toner cartridge.
- 35"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
- 36Open the Control Panel (For Windows)
- 37What is the Network Shared printing?
- 38How do I adjust the color registration?
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Download a file from the "Downloads" section and save it to Windows 8 computer.
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 43I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 44Printing on transparancies using the PS (PostScript) driver from a Macintosh® computer
- 45What is Windows® ICM profiles?
- 46I cannot print on transparency sheets.
- 47I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 48What kind of memory can I use?
- 49The printer has power problems. What should I do?
- 50What is the BRAdmin Professional software used for?