FAQs & Troubleshooting
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334 Results
- 1Print using only the black ink cartridge when the Color cartridges have run out.
- 2Replace Ink
- 3Paper Tray #1 not detected/ Paper Tray #2 not detected
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6Paper Jam
- 7Change the printer driver settings (Windows/macOS)
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9No Paper / No Paper Fed
- 10Where is the USB/Ethernet port on the machine?
- 11Check the Print Quality
- 12How to identify your Operating System (OS).
- 13I cannot print on a wireless (Wi-Fi) network (Windows)
- 14Ink Low
- 15"Offline" appears on the Status Monitor.
- 16Load Paper in the Manual Feed Slot
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18(Video) Load A3/Ledger paper
- 19What is Brother iPrint&Scan?
- 20Improve poor print quality.
- 21The printer status is Offline or Paused.
- 22(Video) Update the Driver or Firmware for your Brother machine
- 23After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27(Video) Load A4/Letter paper
- 28(Video) Connect telephone line and power cords
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 31Document Jam
- 32Add your Brother machine with AirPrint (macOS)
- 33(Video) Install Ink Cartridges
- 34Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 35Cannot Detect
- 36Set up your Brother machine on a wireless network.
- 37Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Macintosh)
- 38Print as a Poster (Windows®)
- 39Enable the Brother machine's network interface.
- 40When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 41Cover is Open
- 42One or more of my colors are not printing (blank).
- 43What is the default password for my Brother machine?
- 44What is AirPrint?
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46Check the Print Alignment from Your Brother Machine
- 47(Video) Set up your Brother machine
- 48Load Envelopes in Paper Tray #1
- 49Load Documents in the Automatic Document Feeder (ADF)
- 50I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.