FAQs & Troubleshooting
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301 Results
- 1Configure and use the Scan to Network feature (For Windows)
- 2Cover is Open
- 3Replace Toner
- 4The color of your printouts is not what you expected
- 5Replace Drum
- 6Replace WT (waste toner) Box
- 7Replace Belt
- 8Configure and use the Scan to E-mail Server feature.
- 9Load paper in the paper tray
- 10Replace PF Kit xx
- 11Curled or wavy
- 12Replace Fuser
- 13Jam Rear
- 14Uneven density appears periodically across the page
- 15I can print but cannot scan via network. (For Windows)
- 16I cannot print using my Brother machine on a wireless network (Windows)
- 17The printer status is Offline or Paused.
- 18Toner Low
- 19I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 20Colored streaks or bands down the page
- 21Small Paper
- 22Scan multiple pages into one file instead of each scan being saved as a separate file.
- 23Print Unable XX
- 24Print on both sides of the paper (2-sided/duplex Printing).
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 27No Paper
- 28"Offline" appears on the Status Monitor.
- 29I am experiencing issues sending a fax.
- 30Can I print from and scan to iPhone, iPod touch and iPad?
- 31Smudges on printed pages (Poor fixing)
- 32Jam Inside
- 33What is Brother iPrint&Scan?
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35Send a PC-FAX
- 36I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 37WT Box End Soon
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39I still receive the error message "Replace DrumX" or "Drum End SoonX" after I replace the drum unit with a new one.
- 40Carry out calibration to improve the color density
- 41Drum Error (Drum!)
- 42Jam Tray 1 or Jam Tray
- 43What is the recommended paper?
- 44I keep getting the error message "Authenticate Err (Authentication error)".
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46How to identify your Operating System (OS).
- 47Manual Feed
- 48Set up your Brother machine on a wireless network.
- 49What driver package format is supported by my Linux distribution?
- 50Jam Manual Feed