FAQs & Troubleshooting
Popular |
289 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 3Scan and save a document in PDF format (Scan to File)
- 4How do I load paper?
- 5The printer status is Offline or Paused.
- 6I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 7Install the built-in drivers (For Windows 8 and Windows 10)
- 8How to identify your Operating System (OS).
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 11Pre-Required Procedures (Linux)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
- 14Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 15One or more of my colors are not printing (blank). What can I do?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18ControlCenter3 displays a blank screen at startup (Windows)
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 21I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 22I'm using Macintosh. What is the PreScan option used for?
- 23What driver package format is supported by my Linux distribution?
- 24Scan an image and insert it in a Windows XP application
- 25I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 26I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 27Locate files scanned with ControlCenter3 (For Windows)
- 28Change the printer driver settings (Windows/macOS)
- 29Scan multiple pages into one file instead of each scan being saved as a separate file.
- 30I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 31What kind of Media Adapter can I use?
- 32How do I re-install the drivers?
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 35Can I print a report that will show all of my Speed Dial and Group numbers?
- 36Can I use voice mail on the same line as my Brother machine?
- 37Scan a document from a Windows XP application
- 38I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 39Can I confirm that the FAX was sent correctly?
- 40When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Delete print jobs from the print queue.
- 43I cannot make borderless prints.
- 44I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 45I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 46Can third party ink be used to refill the ink cartridges?
- 47Scan a document using "Scanner and Camera Wizard" in Windows XP
- 48Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 49When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
- 50What are the differences between the BRAdmin Professional and the Web BRAdmin software?